Consultancy & health check
A half-day or full-day review of your technology, followed by a written report with priorities, costs and a roadmap. Yours to keep, whoever does the work.
Services
Everything your business needs from IT, from one team.
Strategy, software, cloud, support, security, data and integration. Take one service on its own or let us look after all of it. Either way you get plain-English advice, a written scope and a named contact.
IT consultancy & strategy
An independent, honest look at how your business uses technology, and a plan for what to do about it. We don't resell anyone's products, so the advice is about what's right for you, not what earns us commission.
- IT audit and health check: systems, security, costs and risks
- Technology roadmap with priorities, budgets and timescales
- Digital transformation planning: which processes to automate first
- Software and supplier selection, contract and licence review
- Project management and a second opinion on quotes you've received
Custom software development
When off-the-shelf software makes you work its way, we build systems that work yours. Modern, well-supported technology, built in stages you can see and use, and documented so you're never locked in.
- Business applications and internal tools
- Customer portals, booking and ordering systems
- Workforce, scheduling and operations platforms
- APIs, back-end services and databases
- Role-based access, audit trails and reporting built in
- Documentation, hand-over and ongoing support
Web & mobile applications
Websites and app-style tools that do a job: bring in enquiries, take payments, let customers help themselves, or give your team something that works on a phone in the field.
- Business websites and landing pages that load fast and rank well
- E-commerce and online payments
- Customer and staff portals
- Progressive web apps that work on any phone without an app store
- Accessibility, SEO and performance as standard
- Content management your own team can use
Cloud & infrastructure
Secure, reliable foundations that let people work from anywhere and scale as you grow, without a server in a cupboard or a hosting bill that creeps up every year.
- Cloud migration and hosting on Microsoft Azure, AWS and modern serverless platforms
- Microsoft 365 and Google Workspace set-up, migration and management
- Networks, Wi-Fi, connectivity and remote access
- Backup and disaster recovery, tested rather than assumed
- Email, domains, DNS and SSL
- Cost review and right-sizing of what you already pay for
Managed IT support
Your IT department, for a fixed monthly fee. A helpdesk your staff can call, proactive maintenance that prevents problems, and regular reviews so you always know where you stand.
- Helpdesk by phone, email and remote access with agreed response times
- Proactive monitoring, updates and patching
- Laptop, desktop and mobile device set-up and management
- Starter and leaver processes, user accounts and licences
- Support for the software and systems we've built for you
- Quarterly reviews, reporting and a named contact
Cybersecurity & compliance
Practical protection sized for your business, not enterprise theatre. We find the gaps, close the important ones first and help you evidence it to clients, insurers and regulators.
- Security assessment and risk review in plain English
- Endpoint protection, email security and phishing defence
- Multi-factor authentication, password management and access control
- Backup and recovery testing
- Cyber Essentials preparation and UK GDPR data-protection guidance
- Staff awareness training
Data, analytics & automation
The numbers your business runs on, where decisions get made, and the repetitive work taken off people's plates. We build reporting and automation into your systems rather than bolting on another tool.
- Dashboards and KPI reporting for managers and directors
- Data cleaning, migration and consolidation
- Workflow automation: approvals, reminders, invoicing, document generation
- Exports and reports for accountants, auditors and regulators
- One-off analysis when you need a question answered properly
Systems integration
Your systems shouldn't be islands. We connect the tools you already use so information is entered once, flows where it's needed and everyone sees the same thing.
- Payments, CRM, accounting, email and booking tools connected
- APIs and webhooks between your own and third-party systems
- Public and government data services, such as DVLA and Companies House
- Single sign-on and identity management
- Connecting legacy systems without replacing them
How we engage
Three simple ways to work with us.
Every engagement starts with a conversation and a written scope. After that, pick the shape that fits.
Fixed-price project
Agreed scope, agreed price, delivered in stages with something to see every fortnight. Changes are welcome. We re-quote them in the open rather than burying them in the bill.
Managed service
A monthly plan covering support, monitoring, security and a set allowance of improvement hours. Predictable cost, named contact, quarterly reviews.
Not sure which of these you need?
That's normal. Most businesses need a mix. Tell us about the problem and we'll tell you honestly what would help, and what it would cost.